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Noticeboard

Nurse Practitioner led “Minor Ailments"  Clinic has changed  

A number of allocated appointments are available on the day for the assessment of MINOR AILMENTS that are persisting or worsening "after an initial period of self-care."  These appointments can be booked by telephone or in person. When booking in the reception staff will need information relating to your symptoms and onset to ensure that the same day clinic is the most appropriate pathway.  These appointments do not replace emergency appointments which require GP assessment or a routine appointment for on-going chronic problems. Hence the reception staff will request a history of your problem to ensure you are signposted to the most appropriate service.

Given restrictions on prescribing medications available over the counter there is a range of self-help leaflets available at the surgery.  This supports research that shows in many cases people can manage their minor conditions if provided with the right information.

Thank you for your co-operation

Patient Group

Very soon the practice will be setting up a group of patients who will occasionally be asked questions about the services the practice provides.  If you are interested in being part of this group please click on the words/icon Patient Group where more information is available

Contraception

The practice has now extended the range of contraception services we provide including fitting of coils and contraceptive implants (Nexplanon) by Dr Tanya Roy.  If you are interested in having a coil or contraceptive implant fitted please make an appointment with one of the Practice Nurses or Nurse Practitioners to discuss this, she we will then make an appointment with Dr Roy who will fit the coil or contraceptive implant.

Out of Hours

For out of hours calls when the surgery is closed please ring 111 -this is the number of the Out of Hours GP Service at The Urgent Care Centre, Victoria Hospital Blackpool.  During Public Holidays please refer to our opening times for more information.

 

Test Results
If you need to ring the surgery to check blood/smear/x-ray results, please ring 01253 823215 after 11:00am any morning.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment.

Statement of Intent

Patient On-Line Access

Statement of Intent – Patients & Information

The Crescent Surgery

Statement of Intent – Patients & Information

There are new contractual requirements from 1 April 2014 for all NHS General Practices to offer and promote:

· Patient on-line access to appointments

· Patient on-line access to prescriptions

· Patient on-line access to certain parts of their medical record in particular; allergies, vaccinations and medications

The practice must also:

· Transfer relevant information to a patient’s Summary Care Record (SCR)

· Transfer a patient’s record electronically between practices when patients register or deregister (GP2GP)

The practice currently offers the following to patients:

· On-line appointments

· On-line access to repeat prescriptions

To gain access to these services please ask one of our reception team for more details.

The practice also:

· Transfers relevant information to a patients Summary Care Record (SCR)

· Transfers patient’s records electronically between practices when patients register or deregister (GP2GP)

This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31st March 2016.

 

These dates are subject to the necessary NHS GP systems and software being available to the practice.

 

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.

If you would like to provide any feedback to the practice, regarding any of the above items or would like any further information, please speak to a member of our reception team.

 



 
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