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Noticeboard

Nurse Practitioner led “Minor Ailments"  Clinic has changed  

A number of allocated appointments are available on the day for the assessment of MINOR AILMENTS that are persisting or worsening "after an initial period of self-care."  These appointments can be booked by telephone or in person. When booking in the reception staff will need information relating to your symptoms and onset to ensure that the same day clinic is the most appropriate pathway.  These appointments do not replace emergency appointments which require GP assessment or a routine appointment for on-going chronic problems. Hence the reception staff will request a history of your problem to ensure you are signposted to the most appropriate service.

Given restrictions on prescribing medications available over the counter there is a range of self-help leaflets available at the surgery.  This supports research that shows in many cases people can manage their minor conditions if provided with the right information.

Thank you for your co-operation

Patient Group

Very soon the practice will be setting up a group of patients who will occasionally be asked questions about the services the practice provides.  If you are interested in being part of this group please click on the words/icon Patient Group where more information is available

Contraception

The practice has now extended the range of contraception services we provide including fitting of coils and contraceptive implants (Nexplanon) by Dr Tanya Roy.  If you are interested in having a coil or contraceptive implant fitted please make an appointment with one of the Practice Nurses or Nurse Practitioners to discuss this, she we will then make an appointment with Dr Roy who will fit the coil or contraceptive implant.

Out of Hours

For out of hours calls when the surgery is closed please ring 111 -this is the number of the Out of Hours GP Service at The Urgent Care Centre, Victoria Hospital Blackpool.  During Public Holidays please refer to our opening times for more information.

 

Test Results
If you need to ring the surgery to check blood/smear/x-ray results, please ring 01253 823215 after 11:00am any morning.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment.

Practice Management

Mrs Kathryn Corner
Practice Manager - AMSPAR Diploma in Practice Management
Our practice manager is responsible for all administration and personnel aspects of the practice. Mrs Corner will be only too willing to help you with any administrative or non-medical aspects of your health and treatment. She is also available, by appointment, to discuss any suggestions which may improve our service to you.
Rachel
Rachel is employed to assist the Practice manager, helping her to oversee the smooth running of the practice. In addition she deals with most of the correspondence between the practice and outside agencies such as hospital outpatient departments, private consultants, solicitors and insurance companies.

Administration

Karen and Tracy are responsible for maintaining and updating the special clinic registers and recall systems we have in place. Like Rachel they deal with most of the correspondence the practice receives from outside agencies particularly from hospital outpatient departments and private consultants.

Reception

In addition to their normal reception duties Senior Receptionists Stephanie and Barbara oversee the smooth running of the reception area and are responsible for training and supporting the rest of the reception team.

Our team is there to help you and are pleased to do so. The receptionists are your link with the rest of the practice. They may need to ask you medical details in order to work effectively and at all times are working under instructions of the doctors. All information given to them is treated in confidence and they are bound by the same codes of conduct as the doctors and nurses. The more information you are able to give them the better they will be able to assist you.
 
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